Quality Control

Quality Control Process

Damaged, lost or spoiled products are justifiably one of the most frustrating pain points for any business dealing with tangible products. While any uncontrollable loss can wreak havoc for businesses, controlling and minimizing these losses are often simple. We have been there, done that. Let us help you take charge of your inventory today!

We take several precautionary steps to protect your inventory throughout its lifecycle. Our state-of the-art facilities are equipped with cutting-edge climate and temperature control technology to accommodate products that require climate-controlled environment. We safely and systematically unload each delivery and then sort and store them per manufacturer recommendation. Innovative barcoding provides us with a plethora of information from a single, simple scan.

Our monitoring system then keeps an eye on the inventory levels and expiration dates and provides notifications if there is a need to place an order or rotate stock, so it does not expire before it can be sold.

If we discover anything that could negatively impact customer experience, we promptly notify you, so you can have a contingency plan in place.

We are well-capable of handling hazardous materials and fragile items. Because of the various types of products we deal with, our staff undergoes ongoing and intensive training so they are qualified to handle any product you might be selling. Our staff maintain their certifications and compliance with governmental regulations where necessary, so you don’t have to! Our staff are also up to date on safety protocols and techniques.

If we are unsure on how a particular product needs to be handled, our staff will reach out to the vendor or manufacturer to confirm the specifications and requirements, so you can rest easy knowing all your products are being handled and stored properly.

Should you have any questions related to inventory management, feel free to contact us and we will be happy to provide you with more details.

OUR SUPPORT

Working Hours:

Monday through Friday
from 9:00 AM to 5:00 PM (Pacific Standard Time)

If you would need any additional information, please let us know.

You may have heard us mention our highly trained excellent customer service representatives once or twice. We handpicked each of our team members for their inherent desire to please and build our customers’ satisfaction. They are there to support YOU, anytime you may require assistance. We strive to ensure complete customer satisfaction in every department of our company. Customers are the reason we are who we are today! By treating every customer as if they were our only customer, providing them with undivided attention regardless of whether they spend thousands of dollars or just a dollar, we just don’t provide service – we provide an experience like no other. Every customer representative is easy to deal with and geared to be attentive to your needs.

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