Fulfillment by Amazon

Fulfillment by Amazon

Participating in Fulfillment by Amazon or more commonly known as FBA program can be game changing for any business. FBA isn’t an easy program to enroll and Vilorra can help you remain in the program. FBA has stringent rules and slight deviation from any of the policy set forth by Amazon could bar you from participating all together. We will make sure your listings, products and all orders are always within Amazon guidelines for FBA program.

Let’s compare dealing with FBA alone vs. having Vilorra by your side.

By partnering with Amazon, you immediately get unprecedented access to customers all over the world. For this reason alone, Amazon can potentially grow your sales several times. Amazon will even provide storage for your product and fill your orders from their fulfillment centers. Furthermore, Amazon will handle payment processing, and deal with customer returns and refunds.

FBA comes with strings attached; your business must follow all the guidelines set forth by Amazon. Non-compliance could lead to product loss, listing suspension, even suspension from participation. Setting up your entire facility to be compliant with FBA will cost huge upfront investment and time. If you’re short in either front, you can hire Vilorra to do your heavy lifting for you. Our facility is already approved as an Amazon FBA order fulfillment center so that alone saves you time not to mention money for getting into compliance with Amazon.

You must play by Amazon’s rule in order to keep participating in the FBA program. As a trusted partner for many years, we know a thing or two about FBA. By having us by your side, you ensure that your participation with FBA is always safeguarded without any unexpected hitch.

Vilorra has been in the business of order fulfillment for many years. While we may not be Amazon, a lot of our processes are very similar. Frankly, some of our services are better than Amazon’s. By complementing your FBA participation with Vilorra as your partner, you enjoy the best of both worlds: huge exposure from Amazon’s loyal customer base and our award-winning service to fulfill orders and be in compliance with Amazon.

QUALITY CONTROL

Vilorra has the most sophisticated inventory management system. Most, if not all our processes are automated, and we have a custom barcode interface that allows inventory management a breeze. Our automated processes are backed by human checks and quality control to ensure we are not entirely relying on technology.

Our inventory management system allows us to track shipments throughout transit and during storage. We create and affix our own barcode labels to all products upon arrival. Inventory automatically gets updated with incoming and outgoing scans. Inventory monitoring therefore is as efficient as it can possibly be. Our system alerts us when certain inventory level is running low or certain products are approaching expiration date. Our system also ensures all products are stored in appropriate condition (temperature, humidity etc.).

Amazon does limited inspections, but you will never have to depend on that because we do inspections better than anyone. Our superior inspection of outgoing orders limits the number of returns from customers, which saves you money and increases your margin. Your customer will have an overall better experience and you are more likely to get repeat business from satisfied customers. Just by the nature of the sheer size of Amazon, they cannot promise you or your customers the same level of personalized attention that Vilorra offers.

ITEM LISTING

Listing and accurately registering each item you intend to sell via FBA is another requirement of participation. Each item must be submitted to FBA and must include a serial number, ASIN, ISBN, and UPC numbers as applicable. All listings must also include accurate manufacturer info, product and model numbers, dimensions, and weight. You must also choose appropriate category and subcategory for each listing. If you have a number of items for sale, this can quickly become overwhelming. Simple oversight or honest mistake can get listings denied or in worst case, accounts suspended.

Don’t be discouraged just yet! With Vilorra by your side, you can rest assured you will remain compliant and all your listing and order fulfillment will be handled by professionals who know what they are doing.

ORDER PREPARATION AND PACKAGING

If you’re buying products in bulk from your vendor, you can send entire shipment to us. We will unpack and repack each individual item for retail sales. This retail repacking can present an issue if you select Amazon without our assistance. We make sure you’re compliant with all packaging requirements set forth by Amazon.

SHIPPING CARRIER

We offer one of the best shipping rates in the industry. To make the deal even better, we offer special rates on freights. We can also renegotiate terms with carriers on your behalf if you need some elbow support.

FBA INELIGIBLE PRODUCTS

When you participate in FBA, you will find out that there are certain products that are not eligible to participate in the program. We have no such restrictions and can easily fill those orders that Amazon will refuse. Amazon may be bigger, but they do not even come close to the level of service that we provide to our customers.

In our humble opinion, working with Amazon can take your business to the next level, but we recommend complementing it with a partnership with Vilorra. You will reach new highs and unlock the true potential of your business.

OUR SUPPORT

Working Hours:

Monday through Friday
from 9:00 AM to 5:00 PM (Pacific Standard Time)

If you would need any additional information, please let us know.

You may have heard us mention our highly trained excellent customer service representatives once or twice. We handpicked each of our team members for their inherent desire to please and build our customers’ satisfaction. They are there to support YOU, anytime you may require assistance. We strive to ensure complete customer satisfaction in every department of our company. Customers are the reason we are who we are today! By treating every customer as if they were our only customer, providing them with undivided attention regardless of whether they spend thousands of dollars or just a dollar, we just don’t provide service – we provide an experience like no other. Every customer representative is easy to deal with and geared to be attentive to your needs.

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