Consulting Services

Consultation Services

Consultation Services

Vilorra is always on the lookout for more innovative ways to serve our customers better. One thing that sets us apart from our competitors is our Consultation Services. We employ in-house experts who can advise you on several important decisions for your business.

Our real estate experts can scout for new properties or space if you are looking to expand or relocate. Once we find the perfect location, we can assist with the rent or price negotiation, so you can enjoy the best lease or purchase price and other favorable terms to ensure you are getting the best deal.

In addition, if you have a new space or looking to maximize your current space, we have consultants who can help you design a floor plan, so you get the most out of your space.

For those of our customers who have to deal with hazardous materials we offer consultants that will work with you and the manufacturer to ensure everything is being handled and stored in accordance with proper safety protocols. Our consultants will ensure proper handling and safety procedures are always in place and being followed.

Freight Brokerage Services

If your business deals with very large shipments, our consultants can help. They can negotiate better rates on your behalf with the carriers, so you can get the very best pricing available.

Since our clients are located all over the world and spread across different time zones, we offer several means of communication. Of course, we offer the standard phone, email, and fax options. We also offer online chats. However, our state-of-the-art EDI interface is our preferred method of communication. We set our customers up with EDI when they purchase services from us. EDI streamlines issue tracking and eliminates communication barriers.

OUR SUPPORT

Working Hours:

Monday through Friday
from 9:00 AM to 5:00 PM (Pacific Standard Time)

If you would need any additional information, please let us know.

You may have heard us mention our highly trained excellent customer service representatives once or twice. We handpicked each of our team members for their inherent desire to please and build our customers’ satisfaction. They are there to support YOU, anytime you may require assistance. We strive to ensure complete customer satisfaction in every department of our company. Customers are the reason we are who we are today! By treating every customer as if they were our only customer, providing them with undivided attention regardless of whether they spend thousands of dollars or just a dollar, we just don’t provide service – we provide an experience like no other. Every customer representative is easy to deal with and geared to be attentive to your needs.

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